Privacy Policy

1. Introduction

Tailor AI Studio ("I," "me," or "my") is a sole proprietorship owned and operated by Jessica Martinez. I respect your privacy and am committed to protecting your personal data. This privacy policy explains how I collect, use, disclose, and safeguard your information when you visit my website at tailoraistudio.co or use any of my web design and marketing services.

Tailor AI Studio is a woman-owned, one-person web design and digital marketing studio based in Myrtle Beach, SC, serving small businesses and solopreneurs across the United States and beyond. I take my responsibility to handle your personal information with care very seriously. If you have any questions about this policy or my data practices, please contact me at tailoraistudio@gmail.com before using my services.

2. Information I Collect

I collect information that you provide directly to me, as well as certain information that is automatically collected when you visit my website. The types of information I may collect include:

• Personal Identification Information: Your full name, email address, phone number, and other contact details you provide through my contact forms, consultation requests, or direct communications.
• Business Information: Details about your business, industry, target audience, project goals, and requirements that you share during consultations or project onboarding.
• Project Content: Any text, images, logos, brand assets, or other materials you provide to me for use in your design projects.
• Usage Data: Information about how you interact with my website, including pages visited, time spent on each page, links clicked, and referring URLs.
• Device and Technical Information: Browser type and version, operating system, IP address, device identifiers, and screen resolution.
• Communication Records: Records of your correspondence with me, including emails, messages, and notes from consultations.

3. How I Use Your Information

I use the information I collect for specific, legitimate purposes related to providing and improving my services. I do not use your data for purposes beyond what is described here without your explicit consent. Specifically, I use your information to:

• Respond to your inquiries, consultation requests, and provide support in a timely and helpful manner
• Deliver the web design, marketing, and branding services you have engaged me for
• Send project updates, deliverables, revision requests, and other communications directly related to your active project
• Process payments and maintain accurate billing records
• Improve my website, services, and overall client experience based on usage patterns and feedback
• Send occasional marketing communications about new services, promotions, or relevant resources — only with your consent, and you may opt out at any time
• Comply with applicable legal obligations and enforce my terms of service
• Protect against fraud, unauthorized access, and other security threats

4. Information Sharing and Disclosure

I do not sell, trade, rent, or otherwise transfer your personal information to third parties for their own marketing or commercial purposes. Your data is not a product — it is information you have entrusted to me to deliver my services.

I may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist me in operating my website, processing payments, or delivering services (such as email platforms or project management tools), provided they agree to keep your information confidential and use it only for the purposes I specify.
• Legal Requirements: When required by law, court order, or governmental authority, or when I believe disclosure is necessary to protect my rights, your safety, or the safety of others.
• Business Transfers: In the unlikely event of a sale or transfer of my business, your information may be transferred as part of that transaction. I will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

I implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include using secure, encrypted connections (HTTPS) for data transmission, limiting access to personal data, and regularly reviewing my security practices.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While I strive to use commercially acceptable means to protect your personal information, I cannot guarantee its absolute security. In the event of a data breach that affects your personal information, I will notify you as required by applicable law.

6. Data Retention

I retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specifically:

• Client project files and communications are retained for a minimum of three years after project completion for reference and dispute resolution purposes.
• Billing and payment records are retained for seven years as required by US tax law.
• Marketing contact information is retained until you opt out or request deletion.
• Website analytics data is retained in aggregated, anonymized form indefinitely.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. I am committed to honoring these rights and will respond to all valid requests within a reasonable timeframe. Your rights may include:

• Right to Access: Request a copy of the personal data I hold about you.
• Right to Correction: Request that I correct any inaccurate or incomplete personal data.
• Right to Deletion: Request that I delete your personal data, subject to certain legal exceptions.
• Right to Opt-Out: Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting me directly.
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
• Right to Object: Object to certain types of processing of your personal data.

To exercise any of these rights, please contact me at tailoraistudio@gmail.com. I will respond to your request within 30 days.

8. Cookies and Tracking Technologies

My website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with my content. Cookies are small text files stored on your device that help me remember your preferences and improve site functionality.

You can choose to disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of my website. I do not use cookies to track you across third-party websites or to serve targeted advertising.

9. Children's Privacy

My website and services are not directed to individuals under the age of 18. I do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided me with personal information, please contact me immediately at tailoraistudio@gmail.com and I will take steps to delete that information from my records.

10. Changes to This Policy

I may update this privacy policy from time to time to reflect changes in my practices, technology, legal requirements, or other factors. When I make material changes, I will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on my website.

I encourage you to review this privacy policy periodically to stay informed about how I am protecting your information. Your continued use of my website or services after any changes to this policy constitutes your acceptance of the updated terms.

11. Contact Me

If you have any questions, concerns, or requests regarding this privacy policy or my data practices, please reach out. I take all privacy inquiries seriously and will respond promptly.